111xp Terms and Conditions

1 Eligibility & Registration

To register and use 111xp you must meet the following eligibility requirements without exception:

• You must be at least 18 years of age at the time of registration. 111xp does not allow access to players under 18 under any circumstances. If we have reason to believe a player is underage, the account will be suspended immediately pending verification, and any funds held will be withheld until the matter is resolved.
• You must register using your real, accurate personal details — full legal name, date of birth, residential address, and a valid contact method. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.
• You must not already hold an existing account on 111xp. One account per person is a firm policy. If duplicate accounts are detected, all associated accounts will be closed and balances reviewed in line with our fraud policy.
• You must be accessing the platform in a personal capacity, for your own entertainment. Registering on behalf of another person or as part of a syndicate arrangement is not permitted.

2 Account Rules

Each player on 111xp is entitled to one account only. This applies regardless of device, payment method, or IP address. If multiple accounts are opened by the same individual — whether intentionally or unintentionally — 111xp reserves the right to merge, suspend, or close the duplicate account and adjust any balances accordingly.

Your account credentials are your responsibility. You must keep your password private and not share it with anyone. 111xp will never contact you by phone, email, or chat asking for your password. Any player who shares their credentials and subsequently experiences unauthorised activity accepts responsibility for activity occurring before the breach was reported to support.

Account verification (KYC — Know Your Customer) may be requested at any time. This typically involves providing a copy of a valid ID and proof of your payment method. Withdrawals above a certain threshold, or where account activity has triggered a review, will require verification to be completed before funds are released. This is a standard practice in online gaming and protects your account from unauthorised access.

Accounts found to be inactive — no login or transaction — for an extended period may be moved to dormant status. 111xp will make reasonable attempts to contact the registered email or phone before any dormancy process is applied. Players can reactivate dormant accounts by contacting support.

3 Deposits

111xp accepts deposits in PKR only. Supported deposit methods include JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and approved mobile wallets. The available methods are shown in the Deposit section of your account. Not all methods may be available at all times.

Deposits made via JazzCash and Easypaisa are typically processed within minutes. Bank transfer deposits may take longer depending on the sending bank's processing times. 111xp is not responsible for delays caused by third-party payment processors or banking systems outside our control.

• Minimum and maximum deposit limits apply per transaction and per day. These are displayed at the point of deposit.
• You may only deposit funds that you own legitimately. Depositing funds that are the proceeds of unlawful activity is strictly prohibited and may be reported to relevant authorities.
• 111xp does not accept deposits from third parties. The payment method used to deposit must be registered in your own name.
• Failed deposits should be reported to support with the transaction reference. Do not attempt the same deposit multiple times without first confirming the previous attempt has not processed.

4 Withdrawals

Withdrawal requests can be submitted through the Withdrawal section of your 111xp account. Funds will be returned to the same payment method used for the most recent deposit, or to a verified method on file. Withdrawals to unverified third-party accounts are not processed.

Before a withdrawal is approved, the following conditions must be met:

• Your account must be fully verified. This means ID documentation and payment method proof have been submitted and approved by our team.
• Any bonus funds held in your account must have completed their stated wagering requirements before the associated winnings can be withdrawn.
• The withdrawal amount must meet the minimum threshold shown at the time of the request.
• There must be no active fraud investigation or unresolved chargeback dispute associated with your account.

Processing times vary by payment method. We aim to review withdrawal requests promptly, but please allow for processing time on our end in addition to any time required by the receiving institution. 111xp does not charge withdrawal fees, though your bank or wallet provider may apply their own charges — check with your payment provider if unsure.

5 Bonuses & Promotions

111xp offers bonuses and promotional offers to both new and existing players. All bonus offers are subject to individual terms posted alongside each promotion on the Promotions page. The general rules below apply to all bonuses unless a specific promotion states otherwise.

• Wagering Requirements: All bonuses carry a wagering requirement — a multiplier indicating how many times the bonus (and in some cases the deposit) must be wagered before a withdrawal can be made. The specific multiplier is stated on each offer.
• Game Contributions: Not all games contribute equally to wagering requirements. Sports betting, live casino, and slots may carry different contribution percentages. The offer terms specify this clearly.
• Expiry: Bonus funds and any associated free spins have an expiry period. Unused bonuses or incomplete wagering after the stated period results in forfeiture of the bonus balance.
• One Bonus at a Time: Only one bonus can be active on your account at a time unless explicitly stated otherwise in the promotion.
• Abuse Policy: 111xp monitors for bonus abuse — including but not limited to low-risk hedging across bets to clear wagering with minimal risk, using multiple accounts to claim the same offer, or withdrawing before requirements are met. Such behaviour will result in forfeiture of the bonus and may lead to account suspension.

6 Sports Betting

Sports betting on 111xp — including cricket, PSL, T20 internationals, football, and esports — is governed by the following rules. These apply to both pre-match and live in-play betting.

• A bet is confirmed when you receive a bet confirmation reference. The odds at confirmation time apply. Odds displayed before confirmation are indicative and may move before the bet is placed.
• Bets cannot be cancelled or amended after confirmation except where a Cash Out option is available and active on that selection.
• Events that are abandoned, postponed beyond the settlement window, or voided per market rules will have stakes returned unless specific rules state otherwise (e.g., cricket matches with a Duckworth-Lewis result).
• For accumulator bets, a void selection reduces the accumulator to the remaining selections at the appropriate odds, not to a full void unless all selections are voided.
• Maximum bet limits apply per event and per account. 111xp reserves the right to limit the stakes accepted on any selection at any time.
• Obvious errors in odds — arising from a technical fault, data feed error, or human error — are not valid and bets placed on such odds may be voided or settled at correct odds at 111xp's discretion.

7 Casino & Live Casino

Casino games — including slots, table games, and live dealer games on 111xp — are operated through established game providers. Standard casino games use certified Random Number Generator (RNG) systems. Live casino games produce results through real dealer activity captured on live video stream.

Game outcomes are final once a round has settled. If a game session is interrupted by a technical fault on the player's side (such as a dropped internet connection), the round will settle based on the game state at the time of disconnection or, where applicable, when the player reconnects within the session window. If the fault is on the provider's side, affected rounds may be voided and stakes returned — this is determined by the provider's own technical rules.

Minimum and maximum bet limits are displayed per table or game. These may differ from your account's standard limits and are set by the game provider. VIP accounts may access higher limits on live casino tables.

8 Prohibited Conduct

The following activities are strictly prohibited on 111xp and will result in account suspension, balance forfeiture, and where appropriate, reporting to relevant authorities:

• Using automated betting software, bots, scripts, or any tool that provides an unfair advantage over the platform or other players.
• Opening or operating multiple accounts, or accessing another player's account without their knowledge.
• Exploiting software bugs, errors in odds, or any technical vulnerability in the platform. Discovered vulnerabilities should be reported to support.
• Colluding with other players in live casino games to influence outcomes at the expense of other players or the house.
• Depositing funds obtained through fraud, theft, or other unlawful activity.
• Using the platform for money laundering or any financial crime purpose.
• Harassing, threatening, or abusing other players or 111xp staff via any communication channel on the platform.

9 Privacy & Data

111xp collects and processes personal data necessary to operate your account, process transactions, verify identity, and meet obligations around responsible gaming. How that data is used, stored, and protected is set out in full in the Privacy Policy, which forms part of these Terms.

By registering on 111xp you consent to the collection and processing of personal data as described in the Privacy Policy. You have the right to request access to the data held about you and to request corrections to inaccurate data. Contact support to make a data access request.

10 Responsible Gaming

111xp takes responsible gaming seriously. The platform is intended for adult entertainment only. We provide tools to help players manage their activity, including deposit limits, session time reminders, and self-exclusion. These tools are accessible from your account settings.

If you feel that gaming is becoming a problem — spending beyond your budget, chasing losses, or feeling unable to stop — we strongly encourage you to use the self-exclusion option or set a deposit limit immediately. More information and guidance is available on our Responsible Gaming page.

111xp does not permit play by individuals who have self-excluded. If a self-excluded player is found to be accessing the platform through another account or method, both accounts will be closed.

11 Account Closure

You may request to close your account at any time by contacting 111xp support. Any verified real-money balance (excluding bonus funds that have not completed wagering) will be returned to your verified payment method following a routine security review.

111xp reserves the right to close or suspend accounts at its own discretion in cases including, but not limited to: breach of these Terms, confirmed fraud, account inactivity over an extended period, or failure to complete verification within the required timeframe.

If your account is closed due to a breach of Terms, any remaining balance may be subject to review and may be withheld pending the outcome of an investigation. In cases of confirmed fraud or money laundering, balances will not be returned.

12 Limitation of Liability

111xp provides the platform on an "as available" basis. While we work to maintain uptime and system reliability, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, unexpected technical issues, or third-party service outages may result in temporary unavailability.

111xp is not liable for losses arising from: internet connection problems on the player's side, delays in payment processing caused by third-party providers, decisions made based on incorrect information entered by the player, or events beyond our reasonable control.

Winnings are limited to the stated maximum payout per bet or per game round as shown in each game or market's rules. 111xp's total liability for any single event is capped accordingly.

13 Changes to Terms

111xp may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated "Last modified" date. For significant changes, we will make reasonable efforts to notify registered players via email or an in-platform notice.

Continued use of the platform after changes are posted constitutes acceptance of the updated Terms. If you do not agree to updated terms, you should cease using the platform and request account closure before the changes take effect.

14 Contact & Support

If you have questions about these Terms and Conditions, or need to raise a dispute or complaint, please contact the 111xp support team. Support is available 24/7 via live chat within the platform.

For formal complaints, please contact us in writing via the support ticket system in your account. We will acknowledge formal complaints within 48 hours and aim to provide a full response within 10 business days.

Email: [email protected]